Please read the following before placing an order!
Aussie Ice offers one exchange per item, and no refunds will be permitted. Re-shipping and handling fee will be charged on exchanges.
We want you to be satisfied with your purchase. If you are not satisfied, you may exchange your purchase within 5 business days.
Exchange products must be returned with the original packaging.
Please include your contact information, reason for return, and replacement merchandise description. If we do not receive your contact information, we will not know who to send the replacement merchandise to.
Return merchandise must be shipped to us within 5 business days to: Aussie Ice
PO Box 43503
Birmingham, AL 35243 Please allow up to two weeks for the exchange order to be processed. Exchange orders will be sent out by Regular Service.
Shipping and Handling charges are non-refundable.
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